Client FAQs

Everything you need to know about hosting with us.

Getting started

What are the benefits of STR?

In what area do you operate?

What types of properties do you accept / work well as a STR?

What do I need to do to prepare the property as a STR?

Do you charge a set up fee?

What is the onboarding process and how long does it take?

Fee's, Revenue and Payments

How much can I earn from my property?

What are your fees and what services are included?

When and how will I get paid?

Bookings and Marketing

What types of guests typically book?

How do you attract guests to my property?

How do you decide the nightly rate?

Will I have consistent occupancy?

What duration can guests book for?

Can I use my property for personal stays?

Guest and Property Management

Who handles cleaning, laundry and restocking?

How do you vet guests?

How are check-ins handled?

What happens if a guest misuses or damages my property?

How do you ensure my property is kept in good condition?

How is property maintenance handled?

Legal, Regulation and Compliance

Do I need special insurance for my property?

Are there any legal requirements I need to meet?

Do I need to notify my mortgage provider?

Privacy Overview

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